The Learning Professional - January 2007

                           Continuing Education for Technical Professionals

   THE LEARNING PROFESSIONALTM

           Project Performance and Career Advancement Tips

                                                                                                      Volume 5, Issue 1

In This Issue:

AuxTipsTM

Five Things You Need to Know About Engineering Management

Important points for engineering staff and executives in support of their Engineering Managers.

 

The Negotiation Mentor

What if you have no leverage?

 

Featured Course

Managing Many Priorities

 

 

Now available at amazon.com:

by Steve Trautman

 

 

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AuxTipsTM

Quick tips you can start implementing immediately.

 

Managing Email

 

Email swamps many of us to such an extent it's considered one of the
top four Productivity Pillagers by efficiency and "time management" experts.

Reading the same email more than once without responding, forwarding, deleting or taking some other action squanders valuable time. So instead of re-reading and pondering over each email, try this: Read it, decide, move on.

The same applies to paperwork. Some call it the "one touch" rule. On the surface it may not seem as bad to let email pile up as you might let paper on your desk accumulate. A thousand email messages don't take up the physical space of 1000 paper documents. But it's not the physical volume that really matters. It's the time wasted when email doesn't trigger action.

Of course it isn't always the case you can handle every email the moment you get it. "Please write a detailed 20-page report on your findings following our new formatting standards" isn't something you can just whip out before you move on to the next email!

But whenever possible: Read it, decide, move on.

 


 

Five Things You Need to Know About Engineering Management

by Gary C. Hinkle - President, Auxilium, Inc.                      Read Full Text

 

If you read surveys about the highest paying jobs in the U.S., you'll notice that the median salary for Engineering Managers ranks not too far behind doctors, attorneys, and CEOs (typical CEO base salary, not the extreme high end of the scale that often makes the news).  The reason good Engineering Managers are paid well is because it's a very difficult job that not many people with engineering backgrounds want − and even fewer are highly qualified for the role.

 

Michael Aucoin, author of From Engineer to Manager: Mastering the Transition found that most engineers are unhappy with the "promotion" to manager.  "Much of this frustration is the result of lack of preparation and training."

 

Outside of the technical challenges Engineering Managers face, three major issues make Engineering Management a difficult profession that takes its toll on many:

 

* An Engineering Manager needs soft skills to be effective.  Often, too much emphasis is placed on technical ability as a primary job requirement.  Without the ability to influence others, make good decisions and manage many priorities, top-notch technical skills aren't going contribute much to the management of the team.

 

* Expectations of an Engineering Manager are unrealistic.  It's rare to find an Engineering Manager who's a perfect package: technical, business and leadership skills all rolled into one, with a side order of interpersonal abilities.  Whether this balance exists or not, Engineering Managers need to delegate and their managers need to be supportive of that.  Expecting Engineering Managers to be superhuman is sure to lead to disappointment.

 

* The Engineering Manager role lacks P/L responsibility.  Without direct responsibility for profit and loss, Engineering Managers won't be fully recognized as strategic leaders.  They often don't receive the same level of support, recognition, raises, and promotions their peers in Sales or Marketing enjoy.

 

Avoiding the Pitfalls

 

1) Align resources well.

 

Encourage Engineering Managers to delegate and make the most of their existing strengths.  If their strength is leadership, they should delegate "management" functions such as scheduling, project planning details, etc.  The more experienced engineers should be serving as project leaders, maybe even taking on some of the "management" responsibilities.

 

Click here to read the complete article.

 


 

The Negotiation Mentor

Tips from Preston Michie - President, Team Soup, LLC

 

What if you have no leverage?

 

One of the most amazing negotiators I ever met was a fast talker who often entered negotiations with little or no leverage or as they say in Texas, “All hat; no cattle.” No matter how weak his position, he acted as though he was in a position of strength. He was unflappable under all circumstances. And he often got amazing results.

People who act like they have leverage, even when they don’t, sometimes create leverage through pure chutzpah. If that doesn’t work, they’re not out anything for trying. And it makes for great fodder for stories to tell your grandkids if your bluff works.

If you pretend you have leverage when in fact you have none, that is, if you bluff, you should expect to get caught once in a while. If you’re discovered, it’s wise to fess up.

While you may lose some credibility for bluffing, many savvy negotiators will respect you for trying. Most experienced negotiators have had to bluff themselves on occasion. They will respect you all the more if you abandon the pretense once you’re caught, and try something else. If you insist on advancing a pretense that is obviously faked, you may lose trust. In extreme cases, you can end up looking like a flake.

You need to move to Plan Banother strategy. If you don’t have a Plan B, make one up.

A simple Plan B might be to acknowledge your lack of leverage, then bravely advance a modestly less aggressive proposal (to signal that you know you’re in a weak position)but close to your last offer (to signal that you’re not giving up). Just because you have little leverage doesn’t mean you have to give away the whole farm right away.

Hang in there and keep plugging away. Who knows what will happen? You will be surprised how often simply refusing to acknowledge defeat and continuing to plug away, even on a losing cause, creates leverage. Keep your expectations low, but don’t quit until you know defeat is inevitable because you’re tried everything you could think of.

Attitude helps. I once took a college organic chemistry exam that I knew I could not pass because I was woefully unprepared and in way over my head. Rather than leave, I decided to grit it out and do my best. Unexpectedly, I almost passed. My answer to a friend who asked me later how I’d done: “I flunked with dignity!”

When you’re weak it can sometimes help to adopt an audacious “in-your-face” attitude. You might think, “OK, I’m going down, but I’m going down with style!” You might do better than you expect.
 

Courses that build negotiation skills:

 

Fundamentals of Successful Negotiation

Building Negotiation Skills

Special Topics in Negotiations

 


Featured Course

Managing Many Priorities

 

This class starts by identifying the problems inherent in multiple, conflicting priorities:

  • Expectations (What managers require, what peers expect)

  • Invisibility (You know you have a dozen #1 priorities, but no one else does!)

  • Lack of Control (Living with deadlines, external forces, workload demands)

We then address each of these problem areas specifically, taking a deep dive into the solutions for these problems, which include:

  • Organization techniques

  • Overcoming the “Productivity Pillagers”

  • Optimizing communications

  • Orchestrating effective teamwork

We draw on insightful, outside-the-box research in this area, illustrated with real-world examples.  Participants practice what they’re learning in class so they can help balance competing priorities when they get back to work the next day!

 

After attending this seminar, participants should be able to:

  • identify productivity pillagers – and head them off at the pass!

  • use elements of effective teamwork to maximize productivity

  • improve communications with your manager about conflicting demands

  • use “good stress” to your advantage, put “bad stress” in its place

  • focus on what you can control, without drowning in what you can’t

Who should attend?

 

Managers and individual contributors in demanding jobs.

 

Click here for more information about Managing Many Priorities.

 


Contacting Us

 

For more information about Auxilium, please visit our web site by clicking here.

 

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