The Learning Professional - September 2006

                           Continuing Education for Technical Professionals

   THE LEARNING PROFESSIONAL

           Project Performance and Career Advancement Tips

                                                                                                      Volume 4, Issue 5

In This Issue:

AuxTipsTM

You Can't Motivate Employees

Second of a three part series by Susan de la Vergne.

 

Featured Seminar

Fostering Commitment in the Workplace

 

The Negotiation Mentor

Tips from Preston Michie about connecting before negotiating.

 

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AuxTipsTM

Quick tips you can start implementing immediately.

 

Too much work?  Not enough time?  Multiple #1 priorities?  You're not alone.  Managing many priorities requires making the best use of your time, but more importantly, not wasting your most productive hours of the day.  Make sure you understand when you're most productive (for most people between 10:00 a.m. and noon) and schedule your most difficult (not most urgent) tasks during the time of day when your mental skills are at their peak.

 


You Can't Motivate Employees!

Part 2 of a 3 part series - Leadership

by Susan de la Vergne                                       Read Full Text

 

Now, Where Were We?

For those of you who missed part 1 of this series, let me summarize where we were:


You can’t motivate employees. Employees motivate themselves. You can, however, create the best conditions under which they do so.

 

Last time, we talked about how finding a sense of purpose in the work goes a long way towards fostering enthusiasm for the job. An employee who’s blasé about the job isn’t motivated, so keeping focus on what the workplace contributes to the world – purpose beyond profit – is essential.

As Bill George said in Authentic Leadership, “You cannot inspire employees by urging them to … get the company’s stock price up.” It’s about more than money; it’s about meaning.

But beyond that, creating a workplace where people are engaged and enthusiastic also needs inspired leadership. It’s an important influence that looks like this: Competent, trustworthy, genuine, conscientious innovators who are glad to be on the job.

Using Power Well

Let’s start by examining a formidable force in management circles: Positional power, also known as “authority.” The generally accepted paradigm is that people in management call shots because they’re in positions of authority. They have, then, positional power, power they’re awarded because of their position.

 

Click here to read the complete article.

 


Featured Seminar

Fostering Commitment in the Workplace

 

This class helps to create the best conditions under which people find their own motivation on the job.  This isn’t a class about “how to motivate employees” because, frankly, it’s not possible.  People motivate themselves.  We explore the elements of the work environment – organizational culture, sense of purpose and the role of leadership - that help people find their own inspiration for the jobs they do.  And we discuss the practical things leaders can do every day to assess commitment and adjust the work environment to best ensure productive, engaged employees who are enthusiastic about what they do.

 

After attending this seminar, participants should be able to:

  • recognize “lack of commitment” symptoms

  • connect people to the work

  • reward people in a meaningful way that will build commitment and enthusiasm

  • manage the effects of ambiguity

Who should attend?

  • Project Managers

  • Project Leaders

  • Team Leads

  • Managers

  • Supervisors

  • Human Resources Professionals

 

Click here for more information about Fostering Commitment in the Workplace.

 


The Negotiation Mentor

Tips from Preston Michie, Principal, Team Soup, LLC

 

First Connect as a Human Being

Many negotiators do a nice job developing their negotiation strategy. They’ve done their homework. They are focused on the negotiation process. They know what they are trying to achieve and have a plan to get there. They know where they will open and why. They’ve laid out a thoughtful concession strategy. They’ve identified their walking point. All well and good—until they sit down at the table to negotiate.

Having developed a comprehensive strategy, they dive right in to implement their plan to get their deal or better. This is a mistake.

The mistake is not spending enough time building a relationship BEFORE diving into deal making.

The first thing you should do in every negotiation is connect with the other side as a human being. Experienced negotiators know that valuable “small talk” will precede the negotiation. You will frequently be offered coffee, soft drinks, or snacks to make you feel more comfortable and to engage you socially. Inexperienced negotiators see this as a mandatory, unnecessary social gesture that takes place before negotiations begin. They wrongly think they are obligated to engage in “pleasantries” until the time is right to get on with “the real reason we’re here” - to negotiate a deal.

Experienced negotiators know that when all is said and done, negotiation is a social activity that is often influenced by how the two sides feel about each other. Skilled negotiators know that negotiations begin from the very moment you make contact with the other side.

Everything that happens is part of the negotiation process from saying hello, to the firmness of the handshake, to dress, to tone and formality, to seating arrangements, to temperature, to the time of day, and a host of other factors that can influence a negotiation. This part of negotiation is about observation, and being attuned to your environment in ways that may give you useful information. As Yogi Berra once said, “You can observe a lot by watching.”

Connecting with the other side as a human being is about engaging in active listening, searching for common ground, and engaging in “chit chat” designed to gain information, to understand the other side better, and to share strategic information to build trust. People get better deals from people who like and trust them. Liking often flows from common interests. It takes time to find common interests and build trust. Make it a habit to engage socially with the other side at the beginning of every negotiation.
 

Courses that build negotiation skills:

 

Fundamentals of Successful Negotiation

Building Negotiation Skills

Special Topics in Negotiations

 


Contacting Us

 

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